COVID-19 Vaccination: Update  (view the Redbridge Council website -

More than 36,000 people in Redbridge have received their first dose of the COVID-19 vaccine. All residents in care homes for the elderly in the borough have been offered the vaccine. The NHS is offering the vaccine to specific priority groups based on advice from the Joint Committee on Vaccination and Immunisation (JCVI).

Nearly 250 people attended our recent virtual COVID-19 Vaccination Public Meeting. There were too many questions to answer on the day so we promised to answer later. Download the full Q&A.

For further information about the vaccines visit the COVID-19 Vaccinations Q&A

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Testing in Redbridge if you have symptoms 

Covid-19 Testing

If you have symptoms of COVID-19 (a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste) please self-isolate as soon as you can and get tested at one of the sites below.

You can do this by booking an appointment online, ordering an at-home testing kit, or calling 119.

The testing sites are located at:

  • Mildmay Road Car Park, 1 Mildmay Road, Ilford IG1 1HW
  • Gants Hill Library Car Park, Cranbrook Road, Ilford IG2 6SX
  • Charteris Car Park, Charteris Road, Woodford IG8 0AL

All testing centres are open seven days a week between 8am and 8pm.


With the current Coronavirus outbreak we appreciate these are very difficult times for everyone, especially carers and their families.  In line with Government advice we have made the difficult decision to close our office and suspend our groups and activities.  You can still contact us via telephone (leave a message and we will get back to you), email: [email protected] or using the contact us link on our website.  Our team are doing their best to carry out welfare checks and provide advice and support.  You should still contact Redbridge Council as normal for an assessment if you or the person you care for need extra support. Remember to wash hands frequently, limit close contact with others and take care

Given the current Coronavirus or COVID 19 situation we are suspending all of our weekly exercise classes, monthly support groups and Advice Surgeries. Staff and volunteer befrienders will not be making home visits until further notice.

It is with regret that we have made this decision but feel it is a sensible approach to help protect all of our service users. We will regularly review this decision and let you know when we are ready to resume normal activities again. Please do not attend any of our activities or groups until you hear from us.

In the meantime, we will do our best to offer support and advice by telephone. We will also put as much information as possible on our website. or look at Redbridge Council website for more information about Corona Virus.

Useful contacts to various local organisation is available on this link ->Useful Contact Details

Useful Information & Support are available on the following links 

  • Having trouble shopping, facing restrictions, want to shop during priority times RCSS and Redbridge Council can provide an essential letter to verify your status as unpaid carer -> I Am A Carer

  • Redbridge well-being service (telephone number 020 8708 5555) helps and supports people at greatest risk from coronavirus in the borough -> Redbridge Wellbeing Service

  • The Redbridge First Response Service (ReFRS) is a multi-agency scheme working together to provide Redbridge residents with easy access to services that can support their wellbeing, safety, choice and independence-> ReFRS

  • Redbridge Council has teamed up with local community groups to launch ‘Redbridge Joins Together’ on Facebook - a platform for local people and businesses wanting to help others following the coronavirus outbreak -> Redbridge Joins Together

  • Carers Trust gives you information on what Coronavirus (COVID-19) might mean for you or someone you care for -> Carers Trust

  • Please visit the NHS website for more health information using this link-> NHS 111

  • Information and benefits available on government websites ->

  • Carers UK will give you more information on assessment, benefits and support information -> Carers UK

  • Covid-19 Support from Wellchild, providing direct response service to help you and your family get the things you need -> Wellchild

  • Families who are self-isolating and are on electric/gas meters or smart meters click on the link-> Help with Utility Bills

  • Families  who are self-isolating and are on electric / gas meters or smart meters, can call the following provider numbers and organise to be sent 2  weeks credit for their meter:

        British Gas – 0333 202 9802

        EDF – 0333 200 5100

        EON – 0345 052 000

        N Power – 0800 073 3000

        Scottish Power – 0800 027 0072

        SSE – 0345 0262 658