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INFORMATION SHEET 10
Specific Services For Carers From Black And Ethnic Minority
Communities
Taking on the role of an unpaid, informal carer can be trying
and frustrating. Finding out where help is available and who to approach is in
itself a daunting task. When English may not be your first language the job of
finding help is that much more difficult.
Help in the form of interpreters, language line and leaflets
are available and can be obtained through the agencies listed.
SERVICES
PROVIDED BY BARKING, HAVERING & REDBRIDGE NHS TRUST AND
FOREST
HEALTHCARE TRUST
Interpreters: All hospitals
within the Trusts have interpreters speaking a range of languages. If you have
an appointment to see someone and need to have an interpreter you must let the
appropriate department know in advance and they will ensure someone is there to
help you. Forest Healthcare use Language Line that offers translations into 140
different languages.
If your admission/visit to hospital is an emergency, the
hospital staff will do everything they can to find an appropriate interpreter.
Leaflets: Leaflets on a wide
range of topics are available at many departments within the Trusts.
Dietary
Needs:
Many dietary
needs are recognised and every effort is made to supply meals to meet the
requirements of in-patients. Do please ask if there is anything specific you
require.
Drug
& Alcohol Service: Interpreters can be arranged for non-English speaking clients with
drug and alcohol problems. Drop-in services Mon- Fri
9.00am - 5.00pm
. Self-referrals welcome. Ilford Chambers,
Chapel Road
, Ilford. 020
8924 6510
SERVICES
PROVIDED BY THE LOCAL AUTHORITY
Council Tax and Housing Benefit Office use Language Line,
which offers translation into over 140 different languages to help their
customers access services more readily. The Outreach Services targets ethnic
communities across the borough. For an appointment with the Outreach Officer
call 020 8708 4532
For details on the following services call
| Council
Tax Benefits |
020
8708 4512 |
|
Housing Benefits
|
020 8708 4547 |
| Welfare Benefits |
020 8708 4180 |
| Black
& Ethnic Minority Mental Health Befriending & Support Project
- |
Ley Street House,
497-499 Ley Street, Ilford IG2 7QX Tel:020 8708 5166
|
| Provides advice and information -
increasing carers involvement in planning and provision of services
available for people with mental health problems. Assists access to
statutory and voluntary service provision. Home visits, organises
self-help groups (see entries for Aquaba and
Milan
). |
| New
Commonwealth Women's Mental Health Project |
For further details on the service, please contact 020 8553
2736
|
| Offering social contact for Asian and African-Caribbean women. |
SERVICES PROVIDED BY VOLUNTARY ORGANISATIONS
| Age Concern Redbridge |
Age Concern (Redbridge)
17 Station Road
,
Ilford
,
IG1 4DW
020 8220 6000 |
| Provides information and support to people over 55 years of age
living in the London Borough of Redbridge. |
| Aquaba |
For further details contact 020 8708 5166
|
| For African and
Caribbean clients - for advocacy, self-advocacy, empowerment, giving users
autonomy to deal with their mental health problems and also to benefit
carers. Group meet at
19 Mansfield Road
, Ilford. |
| Asian
Women's Aid Zone (AWAZ) |
020 8709 6737
|
| Deals with all issues linked to Asian womens and families of Domestic
Violence. To empower women by providing facilites for training and help
with interview skills and CV’s. |
| Bengali Welfare & Cultural Society (Redbridge) |
For more information please call 020
8597 7069 |
| |
|
Caribbean
Melting Pot |
020 8478 7873 |
| Focused on
Caribbean
community aged over 50. The group meet to discuss
provision of health promotion, inofmration, advice and support as well as
support with loneliness and isolation.
|
| Disabled Asian Women’s Network (DAWN) |
020 8597 4883
|
| This support group offers advice, support and counselling,
as well as other activities. |
| Redbridge
Disabled Women's
Welfare Association (R- dwwa)
|
For further
details please call 07980 832 709
|
| Provides information and support to elderly and disabled women. Luncheon club
weekly. Regular outings with social and cultural events. Talks given on health -
diets, diabetes etc.
|
| Ilford Muslim Community Centre |
For details contact
Ilford Muslim Community Centre,
Eton Rd,
Ilford
IG1 2UE
020 8514 0706
|
| The centre which serves the Asian community The centre provides
information and advice on a range of topics, offers English classes, keep fit,
games, sports and outings. Caters for disabled men/women groups. Arranges
functions (religious festivals etc.) |
| London
East Aids Network (L.E.A.N.) |
For further details - LEAN Bridge House
6 Mildmay Road,
Ilford IG1 1DZ
020 8478 7619
|
| Providing care and support services for people with HIV/AIDS and
their families and carers in Redbridge. |
|
Milan
Dost |
Group meet
at 19 Mansfield Road, Ilford. For further details call
Tel: 020 8708 5166
|
| For Asian men
service users - for advocacy, self-advocacy, empowerment, giving users autonomy
to deal with their mental health problems and also to benefit carers. |
| Pakhtoon Welfare Association
(P.W.A.) |
11
Hazelbrouck
Gardens, Ilford IG6 2XN 020 8514 2553
|
| Primarily for the welfare of all Pakhtoons (Pathans-Afghans)
in
East London
and surrounding areas.
|
| Citizens Advice Bureau |
Redbridge
For further details contact C.A.B. 2nd Floor, Broadway Chambers,1 Cranbrook Road
,
Ilford, IG1 4DW. 08701 264 140
|
| Gives advice and information to clients. A range of languages is
spoken at the Bureau. An outreach worker is available to undertake home visits. |
| Redbridge Gujarati Welfare
Centre |
020 8270 2303 |
| Meet at
Ilford
Methodist
Church
, Ilford Lane. The Centre offers a range of activities
including information and advice relating to health, security, benefits and
finance. Social events, keep-fit for body and mind, day trips and regular
Satsangs (prayer/hymn meetings) are held
|
| Redbridge Indian Welfare Klub
(RIWK) |
For further details
call 020 8590 9934
|
| A social club for the over 50's. |
| Gujarati
Senior Citizens Welfare Association Redbridge |
020 8599 9855
|
| Offers advice and guidance and the opportunity to meet
socially and share cultural events. |
| Redbridge Punjabi
Centre |
020 8478 4962
|
| The centre offers a number of activities during the week to the
Asian Community
|
| Redbridge
Jewish Care |
020 8922 2626
|
| Offers the Jewish community social services, social work
assessment and processing, residential/nursing care, homecare, day care for
adults. Jewish Care, The Dennis Centre,
84 Beehive Lane
|
| Redbridge
Racial Equality Council |
020 8514 0688
|
| Serving all communities with a focus on ethnic minority
communities. Working towards the promotion of racial equality and the
elimination of racial discrimination. Redbridge REC, The Methodist Church Hall,
Ilford Lane,
Ilford
IG1 2JZ
|
| Redbridge
Refugee Forum |
Redbridge Refugee Forum, Broadway
Chambers,
1 Cranbrook Road
, Ilford. IG1 4DU. 020 8478 4513
|
| Serving all asylum seekers and refugees. Working directly with
client group by way of English language classes (with crèche facilities),
social activities, and casework provision. Also work with service providers to
address needs and raise awareness on issues. Provides limited support to refugee
organisations with regard to development work. |
Redbridge Carers Support Service would like to acknowledge the
help given by all the organisations that responded to our enquiries. If you know
of any other groups offering help to carers from Black & Ethnic Minority
communities, can you please send the details to RCSS on 020
8514 6251, Fax 020 8553 2293 e-mail office@rcss.org.uk
Updated
January 2007
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