Getting About

Many carers enjoy taking the person they care for, out and about. Shopping trips, visits to places of interest or just a quiet walk in a country park can all re-charge the batteries and provide stimulation and interest for everyone. Pre-planning can make all the difference to a successful outing and help prevent those frustrations and disappointments that can mar any trip.

Tripscope Tripscope, The Vassall Centre, Helpline: 08457 585641 Gill Ave., Bristol, (with Minicom BS16 2QQ Fax: 01179 397736 Email: enquiries@tripscope.org.uk Website:www.tripscope.org.uk
Tripscope give a free information service to people who are disabled and their carers to help plan and organise a journey regardless of the distance or purpose

 

 

 

LOCAL ORGANISATIONS who provide general information about transport and mobility:

Redbridge Carers Support Service Tel: 020 8514 6251 Fax: 020 8553 2293 Email:office@rcss.org.uk

 

 

Redbridge Disability Association (ReDA) Tel: 020 8514 2565 Information and advice service, particularly for Fax: 020 8514 2515 welfare benefit Email:reda@reda-info.co.uk website: www.reda-info.co.uk

 

 

 

LOCALLY BASED TRAVEL SCHEMES

The Blue Badge Scheme The Blue Badge Scheme allows disabled people to park in areas normally off-limits to other motorists.
The Mobility Card Scheme The Mobility Card Scheme allowing people with disabilities to access a flexible door-to-door transport service.
Freedom passes Freedom passes for elderly people allowing free travel, at certain times on both London Transport and some British Rail services. For more details of all these schemes contact: Community Care Advice Centre Tel: 020 8478 3020 Aldborough Road North, Newbury Park
Dial-a-ride scheme Dial-a-ride scheme provides transport locally for people with disabilities. You can book a journey with them by joining the scheme. Contact North East London Dial-a-Ride Tel: 020 8498 8200
Transport help Some local Voluntary Organisations offer help with transport using volunteer drivers. You may be asked to contribute towards the cost of a journey. Please ask before you book. Redbridge Voluntary Care Tel: 020 8590 3587 And ask for the Duty Officer Volunteer Drivers for Doctor/Hospital visits
British Red Cross

The Red Cross can also arrange ambulance transport if enough notice is given.

Ilford Tel: 020 8518 9210 Fax: 020 8944 8785 Website - www.redcross.org.uk
Redbridge Shopmobility Redbridge Shopmobility at the Exchange, Ilford, IG1 1RS has a selection of scooters, wheelchairs, both electric and self-propelled. Volunteers can be provided to accompany people needing assistance if notice is given. Membership is £5.00 for 3 years with a £1.00 charge every time you use the service. Non - members pay £2.00 per day hire. Open Monday -Saturday 10.00 am - 4.00 pm. Please note manual wheelchairs are available at the Car Park Office during Sunday. Shopmobility also consider longer-term loans for manual wheelchairs. For details of all these schemes call Tel: 020 8478 6864

 

 

 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

LOCAL BUS SERVICES 

There are mobility bus services operating in East London and Essex, which have lifts for wheelchairs and/or low access steps. For further information and brochure contact: Tel: 020 7222 1234 For other areas in Essex the Essex Travel Line - 0870 608 2608 may be able to help with details of services.

USING YOUR OWN CAR 

Road Fund Exemption Road Fund Exemption - if the person you care for receives the higher rate of the mobility component of the DLA you may be able to claim exemption from road tax. For further information contact RADAR Tel: 020 7250 3222 Fax: 020 7250 0212 Email: radar@radar.org.uk Website: http://www.radar.org.uk
The Motability Scheme The Motability scheme helps disabled people to use their Disability Living Allowance (DLA) to buy a car or electric wheelchair. Anyone receiving the higher rate of the mobility component of DLA or a War Pensioners Mobility Supplement can apply. Nearest Motability specialists will be found in Yellow Pages or Thompson Directories. Motability, Goodman House, Tel: 08454 564566 Station Approach, Website - www.motability.co.uk Harlow, Essex CM20 2ET Website for Finance - www.msl.co.uk
MAVIS

MAVIS (Mobility Advice Vehicle Information Service) gives practical advice on driving, car adaptations and car choice for people with disabilities, both as drivers and passengers. Crawthorne Business Estate, Tel: 01344 661 000 Old Wokingham Road, Fax: 01344 661 066 Crowthorne, RG45 6XD Email: mavis@detr.gov.uk

National Rail

For National Rail Enquiries and travel arrangements, including special fares for disabled people. Tel: 08457 48 49 50

Details regarding Railcards for disabled people are obtainable from Disabled Person Railcard Office, PO Box 1YT, Newcastle-on-Tyne, NE99 1YT Tel: 0191 269 0303

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AIRPORTS 

When making a reservation to fly it is important that you advise your airline of any special needs that may be required, such as a wheelchair, special diet etc. For further advice or information for travellers with special needs contact: Gatwick Sub Terminal Tel: 01293 504283 or 01293 503317 Heathrow Travelcare Tel: 020 8745 7495 London City Airport Tel: 020 7646 0000 Stansted Tel: 0870 000 0303

Free courtesy phones are available within airports. You will speak directly to an operator who will connect you to the relevant section.

HELP WITH COST OF TRAVEL

Those in receipt of the mobility component of Disability Living Allowance, either on the lower or higher rate can qualify for help.

If you or your partner is in receipt of Income Support, Family Credit or are on a low income you can get travel costs to hospital if you are receiving NHS treatment. People who have to accompany the patient can also apply for payment of fares, providing they also meet the above criteria. Your fares should be refunded by the hospital and you can ask the staff there about this.

For more details please see leaflet HC11 - Are you entitled to help with health costs? To make a claim, and it is better to do so before you need treatment so you know how much help you can get, you will need to use

Claim form HC1, available from Health Literature Line - Tel: 0800 555 777

Benefits Agency offices, main Post Offices NHS hospitals, Dentists, Opticians, Pharmacists or direct from Health Benefits Division (HBD) Freepost Box 370, NEA 2730, Newcastle upon Tyne NE99 2ZA.

There is also a free help-line Tel: 0800 91 77 711

If you need help completing the claim form, please contact the Health Benefits Division, who will call you back Tel: 0191 203 5555

PUBLICATIONS

'Door to Door'  A guide to transport for Disabled People available from: TSO Workshop, The Stationary Office, 123 Kingsway, London WC2B 6PQ Tel: 020 7242 6393 Website - www.ukstate.com
Holiday Care Guide to Accessible Travel The ' obtainable from Holiday Care, 2nd Floor, Tel: 08451 249971 Imperial Buildings, Fax: 01293 784647 Victoria Road, Horley, Email: holiday.care@virgin.net Surrey RH6 7TZ. Web: www.holidaycare.org.uk
Access for People with Disabilities in the City of London

'Access for People with disabilities to the City of London' is a free leaflet produced by the Corporation of London. It includes a map highlighting disabled persons' parking bays accessible facilities for the disabled and wheelchair routes. Available in large print, Braille and on tape from

The Access Officer Tel: 020 7332 1995/1933 Fax: 020 7332 3398 email:julie.fleck@corpoflondon.gov.uk

Access to the Underground

'Access to the Underground' available from Transport for London - Access & Mobility Windsor House Tel: 020 7941 4600 42-50 Victoria Street London SW1H 0TL Mon and Tue 9 am - 5 pm Wed - Fri 9 am - 1 pm

 

 

 

 

 

 

 

 

 

 

 

 

 

Updated January 2007

 

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Redbridge Carers Support Service

Third Floor, 17 Station Road, Ilford, Essex, IG1 4DW

email: office@rcss.org.uk

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